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Terms and Conditions

Tovi Sorga Discount Codes and Online Offers

These terms apply to all Tovi Sorga offers, and explain our terms for online discount codes, coupon codes for free delivery, free gifts, and gift vouchers.

  1. When you use an online promotional code at Tovi Sorga you accept our terms and conditions relating to that offer – in legal terms you are deemed to have accepted them and agree to be bound by them.
  2. You can only use one promotional code or discount offer per order. Different codes or offers can not be combined in the same order.
  3. Some products may be excluded from our offers. Please check the wording on each individual offer carefully before you purchase to ensure your product is covered by the offer.
  4. Please check the validity dates of our offers carefully. Unless otherwise stated offers are valid from 12.00 am on the offer start date until 11.59 pm on the offer’s end date, UK time.
  5. Discount codes can never be applied to an order retrospectively, or after your order has been placed. We reserve the right to provide offers at and to promote them through our newsletter and social media channels, sometimes with exclusive offers advertised only through particular channels. It is your responsibility to choose how you would like to be kept informed of Tovi Sorga offers. You can learn more about how we communicate with you and updated your preferences here.
  6. If we issue a refund (you can read our Refund Policy here), we will refund you the price you actually paid, as noted on your order confirmation, taking into account the offer or discount. If you return a single product from a multi-buy offer, our refund may mean that you've effectively paid full price for the products you keep. 
  7. Except in the case of ‘free shipping’ or ‘free delivery‘ offers, or when your order total qualifies for our automatic free shipping discounts, offer codes do not apply to delivery charges.
  8. Tovi Sorga discount codes, gift vouchers or other offers have no intrinsic financial value and cannot be exchanged for cash or goods, except through their application at, in line with valid offer dates. Unless otherwise stated, Tovi Sorga offers are valid only at and do not apply to our other in-store or online stockists.
  9. Gift Vouchers must be spent in one complete transaction. We cannot issue ‘change’ for gift vouchers, or compensate for any loss resulting in the purchase of a lower-priced item than the gift voucher’s full value.
  10. We reserve the right to decline your order, if we do not think the promotional code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  11. Where Tovi Sorga has promised to donate a specific percentage of each sale to a charity or cause, the donation will be calculated as the percentage of the actual price paid by the customer, exclusive of VAT and shipping costs. 
  12. If a variety of discounts or charitable donations are applicable to the purchase of a product at any given time, only one offer will be applied per purchase.
  13. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  14. These terms and conditions are governed in accordance with the laws of England and Wales. The promoter of these offers is Tovi Sorga Ltd. Its registered office is at Bourne Mills, London Road, Brimscombe, Stroud, Gloucestershire, GL5 2TA, United Kingdom. Registered Company Number: 09965575.